Terms & Conditions

Welcome to Oberic Technologies Pvt. Ltd. By accessing or using our platform, you agree to be bound by the following terms and conditions. Please read them carefully before registering or using any of our services.

1. Eligibility

To register as a tutor or user, you must be at least 18 years old. By creating an account, you confirm that the information provided is accurate, complete, and current. If you are registering on behalf of a minor, you agree to be responsible for their use of the platform and ensuring their compliance with these Terms & Conditions.

2. Use of Services

You agree to use the services provided by Oberic Technologies Pvt. Ltd. for lawful purposes only. Any misuse of the platform, including but not limited to fraudulent activities, abuse, or violations of platform integrity, may result in suspension or termination of your account. The services are provided "as is," and we do not guarantee any specific outcomes or results from using our platform.

3. User Responsibilities

You are solely responsible for maintaining the confidentiality of your account details, including your login credentials. Tutors must provide accurate information in their profiles, maintain professional conduct, show up on time for scheduled sessions, and ensure a quality learning experience for students. Additionally, you agree not to engage in any behavior that may harm or disrupt the platform or other users.

4. Payments & Transactions

All financial transactions, including payments for tutoring services, must be conducted through approved channels within the platform. Oberic Technologies Pvt. Ltd. is not liable for any issues arising from third-party payment services or methods used outside our platform. Payments are processed securely, and users are responsible for ensuring that all billing information is accurate and up to date.

5. Refunds and Cancellations

Refunds and cancellations are not allowed for monthly package subscriptions. Once payment has been processed for a monthly subscription, it is non-refundable and non-cancellable. This policy is in place to ensure fairness to all users and to maintain the sustainability of the platform. We encourage users to carefully review the details of the service before committing to a subscription.

If you encounter technical issues that prevent you from accessing the services, please reach out to our support team at support@oberic.com. In such cases, we will investigate and, if necessary, offer solutions that may include extending the service period, but refunds will not be issued.

6. Account Suspension or Termination

We reserve the right to suspend or permanently disable any account that is found violating our terms, including but not limited to harassment, fraud, inappropriate content, or repeated complaints. Users who are suspended will be notified via email, and they may appeal the decision by contacting our support team. In cases of severe violations, accounts may be permanently disabled without a prior warning.

7. Intellectual Property

All content, including text, graphics, logos, images, and platform features, is the intellectual property of Oberic Technologies Pvt. Ltd. or its licensors. Unauthorized use, reproduction, or distribution of any part of the platform, services, or content is strictly prohibited. Users may not copy, modify, distribute, or sell any of the platform’s content without written permission from us.

8. Limitation of Liability

Oberic Technologies Pvt. Ltd. is not liable for any indirect, incidental, or consequential damages resulting from the use of our platform or services, including but not limited to loss of data, loss of business, or loss of profits. Our liability is limited to the total amount paid by you for the services, not exceeding the amount paid in the past six months.

9. Changes to Terms

We reserve the right to revise these Terms & Conditions at any time. Any changes made will be posted on this page with the updated date. Continued use of our services after changes are posted constitutes your acceptance of the new terms. It is your responsibility to regularly review these Terms & Conditions.

10. Parent/Guardian Responsibilities

If you are a parent or guardian registering a minor child, you agree to be responsible for your child’s use of the platform. You must ensure that your child complies with these Terms & Conditions, and you are responsible for any actions taken by the child on the platform. As a parent or guardian, you are also encouraged to monitor your child’s interactions with tutors to ensure a safe and positive learning experience.

If a parent or guardian notices any inappropriate behavior or content during a tutoring session, please contact us immediately so we can address the situation and ensure the safety of all users.

11. Contact Us

If you have any questions about these Terms & Conditions or need assistance with your account, please do not hesitate to contact us at support@oberic.com. Our team is available to help resolve any issues or provide clarification on our policies.

© 2025 Oberic Technologies Pvt. Ltd. All rights reserved.